Privacy Policy

About this Privacy Notice

This Privacy Notice (“Privacy Notice“) describes the privacy practices of FlowStack ApS and its subsidiaries and affiliates (collectively, “FlowStack”, “our”, “us” or “we“). The Privacy Notice applies to:

• The flowstack.com website and any other websites or online services controlled by us and which display this Privacy Notice, and
• The Marketing technology and customer data management services that we provide to our clients.

This Privacy Notice was last edited 2019-03-28

Information Collection And Use

FlowStack provides marketing technology services to other businesses – our clients. Our clients will share information about their individual consumers including but not limited to contact details and customer histories.We do not use this information for FlowStack’s own purposes. Our clients will use our services to store information about, track, analyze and send communications to the consumers. Any actions performed by our marketing technology services will be under the direction of the client and only on the clients behalf.

We may also collect personal data for our own business purposes in connection with our business, such as business contact details of potential customers or job applicants’ resumes.

Types of Data Collected

Data collected for our own business

Data collected for our own business purposes or required to make our technology services available to our clients.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Data protection rights

FlowStack ApS would like to make sure you are fully aware of all of your data protection rights regarding the data we collect on you for our own business purposes. Every user is entitled to the following:

The right to access – You have the right to request FlowStack ApS for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that FlowStack ApS correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that FlowStack ApS erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that FlowStack ApS restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to FlowStack ApS’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that FlowStack ApS transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Call us at:
+45 31 31 49 59
Or write to us:
privacy@flowstack.com

Data collected for our clients

We may collect information about individual consumers from our clients or – at clients’ request– from their service providers. Our clients determine the scope of the information transferred to us, and the information we receive may vary by client. Typically, we may collect clients’ consumers’ contact details and demographic data, shopping histories, and details about consumers’ interactions with marketing communications.

Data Protection rights for our clients consumers.

FlowStack ApS acts as a processor on behalf of our clients, and exercising of rights should be addressed to the controller (the owner, our client) and governed according to our client’s respective Privacy Policies.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.Preference Cookies. We use Preference Cookies to remember your preferences and various settings.Security Cookies. We use Security Cookies for security purposes.

Use of Data

FlowStack ApS uses the collected data for various purposes: To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support To provide analysis or valuable information so that we can improve the Service To monitor the usage of the Service To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Denmark and choose to provide information to us, please note that we transfer the data, including Personal Data, to Denmark and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. FlowStack ApS will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

FlowStack ApS may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of FlowStack ApS
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Data Retention

We will retain personal information only for as long as necessary to fulfill the purpose(s) for which the information was collected, depending on the purpose(s) for which the information was collected, the nature of the information, any contractual relationship that may govern the retention of the data, and our legal or regulatory obligations. We will then destroy the personal information or anonymize the information, in accordance with applicable law.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:
By email: privacy@flowstack.com
By visiting this page on our website: https://flowstack.com/contact
By phone number: +4531314959
By mail: Tuborg Boulevard 12, 2900 Hellerup